Saturday, January 18, 2014

USA Today opinion: Obama throws tech companies under the bus

Obama throws tech companies under the bus

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SAN FRANCISCO -- In a column here last month, I urged the technology industry to take the lead on improving privacy protections for its users, rather than looking to Washington, D.C., for leadership.
After President Obama's speech on the subject Friday, let's hope Silicon Valley CEOs get the message.
It's not just that Obama disappointed Internet privacy advocates by failing to suggest any meaningful reform of the National Security Agency's sweeping surveillance practices.
Within his speech, he effectively threw the U.S. tech industry under the bus by reminding everyone companies in the private sector -- not the government -- collects its electronic information in the first place.
"Corporations of all shapes and sizes track what you buy, store and analyze our data, and use it for commercial purposes," the president said. "That's how those targeted ads pop up on your computer and your smartphone periodically."
I have to wonder how big a grimace that statement drew from Google CEO Larry Page or Facebook CEO Mark Zuckerberg, whose companies collect gobs of that kind of information.
What the president said in that quote above isn't new, of course.
In fact, it echoes what privacy advocates have long said, and the argument made in last month's column: That the companies should take the lead on bolstering privacy protections precisely because it is their customer data the NSA is scanning.
Yet those previous arguments have nowhere near the power or reach of a statement made by the President from a podium within the U.S. Justice Department.
If a spate of data breaches and thousands of annoying pop-up ads weren't enough to discourage U.S. consumers from sharing more data online, they now have an official warning from the top to remind them of its dangers.
Not content with stopping there, the president then went a step further to damage the industry's reputation on privacy.
"There is a reason why BlackBerrys and iPhones aren't allowed in the White House situation room," Obama said, adding a reminder the U.S. government doesn't consider them safe from snooping by foreign governments.
How's that for a ringing endorsement?
Obama's statement may not mean much to BlackBerry, which has already been turned into a niche smartphone maker by market leaders Apple and Samsung Electronics.
But it may be rich fodder for any foreign government agency or multinational corporation now weighing a big iPhone purchase.
The president might as well have said, "Even we can't protect our iPhone communication."
Ouch!
I can almost hear Apple CEO Tim Cook saying sarcastically, "Thank you, Mr. President!"
The president's speech came even as some in Europe are calling for laws that would require Internet companies that serve consumers there to locate their servers in EU countries -- which have tougher privacy laws than the U.S.
Although such a move probably won't help much in protecting user privacy, as new revelations have revealed both the scope and sophistication of NSA spying, the point of those statements should not be lost on U.S. tech companies.
All this comes amid mounting evidence the privacy uproar is hurting the business of U.S. hardware makers -- something else reported by this column before Silicon Valley leaders warned the president about it.
Now that the president has clearly signaled U.S. government policy will continue to favor surveillance over privacy, it's time for U.S. tech companies to overhaul their data collection practices -- to protect their businesses and users.
John Shinal has covered tech and financial markets for 15 years at Bloomberg, BusinessWeek, the San Francisco Chronicle, Dow Jones MarketWatch, Wall Street Journal Digital Network and others. Follow him on Twitter: @johnshinal.
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Obama throws tech companies under the bus

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