Sounds like someone hacked into Delta's system or either that or a solar flare did it like happened to Alaska Air lines a few years ago. Solar flares have brought down airline computer systems several times now worldwide.
begin quote from:
Delta Warns of Chaos After Power Outage, Worldwide System Failure
| NBCNews.com | - |
Tens
of thousands of Delta passengers around the world were stranded Monday
after a power outage at its Atlanta headquarters caused a global
computer failure that halted all flights.
Delta Warns of Chaos After Power Outage, Worldwide System Failure
Check-in systems, airport screens and even the airline's website and smartphone apps were affected by the meltdown, which began at 2:38 a.m. ET and lasted more than six hours.
The airline suspended departures, with airport agents writing out boarding passes by hand. "Our systems are down everywhere," it told customers on Twitter.
The outage ended at about 8:30 a.m. ET, with "limited" resumption of flights, but customers were warned that major delays and cancellations would continue.
Thousands have already spent the night on airport floors. The airline is allowing passengers to rebook for travel as late as Friday to avoid the chaos.
In Las Vegas, some passengers slept on the floor near departure gates awaiting updates from the airline, while at Pittsburgh a long line snaked toward the ticketing counter.
Cynthia Towles, who was at Newark Airport on her way to St. Thomas in the U.S. Virgin Islands, told WNBC: "They didn't tell us anything. I didn't get an email, I didn't get anything. Nothing."
U.S.-bound passengers at Rome's Fiumicino Airport told NBC News they had waited more than an hour to check in.
There were similar delays at Tokyo, Japan and at London Heathrow, where staff handed out bottles of water to passengers who had been waiting hours in line.
Amanda Jackson waited more than 90 minutes at Heathrow to check in for a flight to Seattle on her way to Alaska. She reported long lines at Delta counters, along with "a lot of very frustrated people."
He said airline employees started to manually check-in customers for their their flights but progress had been slow. "I guess it has been a long time since they used the manual process," Resende told NBC News.
"A Delta ground stop has been lifted and limited departures are resuming following a power outage in Atlanta that impacted Delta computer systems and operations worldwide," the airline said in an 8:40 a.m. ET update. "Cancellations and delays continue."
It added: "Customers heading to the airport should expect delays and cancellations. There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport."
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