I was listening to NPR on the radio as I drove to an appointment today. They were talking about Bricks and Clicks or Pop-up shops where online retailers rent a shop close to a big customer base for 20 minutes to a day or a week when it becomes profitable enough in that area to do that. Then if it stays profitable they keep it open along with their online business. It is sort of the opposite of the old business model which is being created by internet businesses around the nation and likely eventually around the world.
Bricks and clicks - Wikipedia, the free encyclopedia
en.wikipedia.org/wiki/Bricks_and_clicks
Bricks and clicks (aka clicks and bricks, click and mortar, bricks, clicks and flips, or WAMBAM) is a business model by which a company integrates both offline ...
Wikipedia
Bricks and clicks
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A popular example of the bricks and clicks model is when a chain of stores allows the customer to order products either online or physically in one of their stores, also allowing them to either pick-up their order directly at a local branch of the store or get it delivered to their home. There are many alternative combinations of this model.
The bricks and clicks model has typically been used by traditional retailers who have extensive logistics and supply chains, but are well known and often respected for their traditional physical presence. Part of the reason for its success is that it is far easier for a traditional retailer to establish an online presence than it is for a start-up company to employ a successful purely online one, or for an online only retailer to establish a traditional presence, including a strong and well recognised brand, without having a large marketing budget.[citation needed] Although the major factor in the success or failure of this business model is in the control of costs, as usually maintaining a physical presence —paying for many physical store premises and their staffing— requires larger capital expenditure which online only businesses do not usually have. Some business sectors may lend themselves better to a bricks and clicks model than others. For example, supermarkets often have different customers types requiring alternative shopping options; one group may wish to see the goods directly before purchase and like the convenience of quickly shopping on-the-fly, while another group may require a different convenience of shopping online and getting the order delivered when it suits them. Conversely, a business selling more luxurious, often expensive, or only occasionally purchased products —like cars— may find sales are more common with a physical presence, due to the more considered nature of the purchasing decision, though they may still offer online product information.
The success of the model in many sectors has lessened the credibility of some analysts who argued that the Internet would render traditional retailers obsolete through disintermediation.[citation needed]
"On the other hand, an online-only service can remain a best-in-class operation because its executives focus on just the online business." It has been argued that a bricks and clicks business model is more difficult to implement than an online only model.[2] In the future, the bricks and clicks model may be more successful, but in 2010 some online only businesses grew at a staggering 30%, while some bricks and clicks businesses grew at a paltry 3%.[3] The key factor for a bricks and clicks business model to be successful "will, to a large extent, be determined by a company’s ability to manage the trade-offs between separation and integration" of their retail and online businesses.[4]
See also
- Brick and mortar business
- Electronic business
- Business model
- Business-to-business electronic commerce
- Business-to-consumer electronic commerce
- E-marketing
- Management
- Marketing management
- Marketing
- Online auction business model
- Strategic management
Notes
- "Web application meets bricks and mortar : A Dictionary of the Internet Oxford Reference". Oxford Reference. Oxford University Press. Retrieved 30 September 2013.)
- Stross, Randall (18 September 2010). "Netflix Is Beating Blockbuster With Clicks, Not Bricks". The New York Times.
- http://www.rfidjournal.com/article/view/8154/1
- Gulati, Ranjay; Jason Garino (May–June 2000). "Get the Right Mix of Bricks and Clicks". Harvard Business Review: 107–114.
Further reading
- Timacheff, Serge and Rand, Douglas (2001), From Bricks to Clicks, United States:McGraw-Hill ISBN ISBN 0-07-138130-9 ISBN ISBN 978-0-07-138130-7
- Sawhney, Mohan and Zabin, Jeff (2001), The Seven Steps to Nirvana, United States:McGraw-Hill ISBN ISBN 0-07-138286-0 ISBN ISBN 978-0-07-138286-1
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