First responder information for people putting out fires on Tesla Model S Roadsters and other models worldwide

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First Responder Information

PROTECTING THOSE WHO PROTECT US

Tesla Motors is committed to helping fire departments and first responders safely handle emergency situations involving Tesla Model S and Roadsters. Emergency disconnects are available for disabling the vehicle when extrication is necessary to rescue passengers.

Emergency Responder Guides

• Model X – First Responder Guide 2016
• Model S – First Responder Guide 2016
• Model S Dual Motor – First Responder Guide 2015
• Model S – First Responder Guide 2014
• Model S – First Responder Guide 2012/13
• Roadster – First Responder Guide

Quick Reference Guides

• Model S – 2014 Model Years
• Model S – 2012/13 Model Years
• Roadster – 2010+ Model Years
• Roadster – 2008 — 2009 Model Years

Second Responders and Tow Operators

• Model X – Towing Guide
• Model S – Towing Guide
• Roadster – Towing Guide

EV Safety and Training

Other helpful links for first responders and information about EV safety and training.

• Electric Vehicle Safety Training →
• Advanced Extrication →
• Moditech Rescue Solutions →
• University of Extrication →

Materials Safety

• Tesla MSDS (COMING SOON)

Vehicle Owners

In the event of an accident, follow these instructions

1. Turn off the vehicle
   Roadsters – Turn off the vehicle and remove the key
   Model S and Model X – Does not turn off—simply press the "park" button on the end of the gear-selector stalk.
   Tesla vehicles are electric and make no noise even when the powertrain is energized.
   
2. Tesla Roadside Assistance Numbers
   
   Emergency – Dial 911
   
3. See the Vehicle Ownership Card in your glove box for 24-hour Roadside Assistance information and towing instructions
   

Contact Us

Fire safety personnel, training officers and other first responders who have questions, please call (888) 771-2504 or any of our Tesla Roadside Assistance Numbers. Please email non-emergency questions to firstrespondersafety@teslamotors.com

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